Preliminary Information Form
PRELIMINARY INFORMATION FORM
This Preliminary Information Form includes the information required to be made by the Seller within the scope of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts before the establishment of the Distance Sales Contract to be concluded with the Seller, whose information is given below. This information is given for commercial purposes in a way to protect minors and adults who lack the power to distinguish or are limited, within the framework of good faith principles. This Preliminary Information Form is an annex and an integral part of the Distance Sales Agreement to be concluded with the Seller, whose information is given below.
SELLER'S INFORMATION
Seller's Title: HARMONIOUS
Seller's Full Address: Tekeler Mah. 1068. Street No 9 Sakarya/Adapazari
Seller Tax ID: 46486504120
Seller's Email Address: info@harmonious.com.tr
BUYER'S INFORMATION
Recipient Name/Title:
Buyer's Address:
Buyer's Phone:
Recipient's Email Address:
BASIC QUALITIES OF THE GOOD OR SERVICE SUBJECT TO THE AGREEMENT
|
Product Code and Name |
Piece |
Unit Price (including KV) |
Shipping cost |
Discount / Coupon |
Total Price (including VAT) |
PAYMENT AND DELIVERY TERMS
Total product price excluding shipping:
Shipping cost:
Total product price including shipping and all taxes:
Payment method:
Number of Installments:
Maturity Difference Received:
Interest rate used in the interest rate calculation:
Additional cost to be paid by the Buyer:
Delivery address:
Delivery Person:
The product/products subject to the contract shall be delivered to the Buyer or the person/organization at the address indicated within this 30 (thirty) day period, depending on the distance of the Buyer's delivery address for each product, provided that it does not exceed the legal period of 30 (thirty) days following the delivery of the order to the Seller. is delivered.
The total product price stated above is collected from the Buyer by HARMONIOUS.
BUYER'S RIGHT OF WITHDRAWAL
The Buyer may exercise its right of withdrawal within 14 (fourteen) days from the date of establishment of the contract for service performance contracts, from the date of receipt of the goods by the Buyer or the third party determined by the Buyer, without undertaking any legal or penal liability and without giving any reason. The buyer may also use his right of withdrawal within the period from the conclusion of the contract until the delivery of the goods.
The Buyer may exercise his right of withdrawal by completing the withdrawal form delivered to him with the order or by sending it to the Seller with a clear statement of the withdrawal decision. The aforementioned form or the express withdrawal statement must be addressed to the Seller in writing or with the permanent data provider before the right of withdrawal expires. The contact information of the Seller, where the notification of withdrawal can be made, is as follows:
Open Address: Tekeler Mah. 1068. Street No 9 Sakarya/Adapazari
E-mail: info@harmonious.com.tr
The Seller, within 14 (fourteen) days from the date on which the notification regarding the Buyer's use of the right of withdrawal is received, while purchasing all the payments made by the Buyer to the Seller for the relevant goods or services, including the delivery costs of the goods, if any, to the Buyer. will return it to the Buyer at once, in accordance with the payment instrument used and without incurring any cost or obligation to the consumer.
In the event that the Buyer exercises his right of withdrawal, the cargo company that will receive the product specified by the Seller is SÜRAT KARGO. In case the right of withdrawal is exercised, the Buyer is responsible for the costs of the return in case the goods are returned via the courier company specified here. In case the Buyer sends the goods to be returned by a cargo company other than the contracted cargo company of the Seller specified in this form, the Seller is not responsible for the return/exchange shipping costs and the damage to the goods during the cargo process.
The Buyer is required to send the goods back to the Seller within 10 (ten) days from the date on which the notification regarding the use of the right of withdrawal is made. Along with the goods subject to the return, the invoice, box, packaging, standard accessories, if any, and other products given as a gift due to the purchase of the said goods must be returned to the Seller completely and undamaged. The buyer must use the goods in accordance with the operation, technical specifications and usage instructions within the withdrawal period, otherwise he is responsible for the changes and deteriorations in the goods.
CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED
The Buyer accepts, declares and undertakes that he/she knows that he/she cannot use the right of withdrawal in the following cases:
- Contracts for goods or services whose price varies depending on the fluctuations in the financial markets and which are not under the control of the seller or supplier.
- Contracts for goods prepared in line with the consumer's wishes or personal needs.
- Contracts for the delivery of perishable or expired goods.
- From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene.
- Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
- Contracts for books, digital content and computer consumables offered in material environment if protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
- Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription contract.
- Contracts for accommodation, transportation, car rental, food and beverage supply, and leisure time for entertainment or recreation, which must be made on a specific date or period.
- Contracts for services performed instantly in the electronic environment or for intangible goods delivered instantly to the consumer.
- Contracts regarding services that are started to be performed with the approval of the consumer, before the expiry of the right of withdrawal.
SELLER'S REMEDY FOR COMPLAINTS
The Buyer can directly submit his/her complaints regarding the purchased goods and/or services to the Seller (using the contact addresses specified above under the Seller's Information heading). In the event of a complaint, the Seller will provide all possible support to resolve the issue.
RESOLUTION OF DISPUTES
In disputes that may arise regarding the contract, applications for disputes can be made to the Consumer Problems Arbitration Committees in the place where the Buyer purchased the product or where he resides, up to the value announced by the Ministry of Customs and Trade every year, and to the Consumer Courts in case of disputes above the said value.
Other informations:
The Seller may supply the Buyer with a different product of equal quality and price before the expiry of the contractual performance obligation, provided that it is based on a just cause and informs the Buyer and receives its express consent.
In cases where the performance of the goods or services subject to the order becomes impossible, the Seller shall notify the Buyer in writing or with the permanent data provider within 3 (three) days from the date of learning of this situation, and all the collected payments, including the delivery costs, if any, will start from the date of notification. returns it to the Buyer within 14 (fourteen) days at the latest.
The buyer knows and accepts that the payment obligation will arise when he/she confirms the order for the product he/she has chosen on the www.harmonious.com.tr website.
After the conclusion of the contract between the Buyer and the Seller, a copy of the Preliminary Information Form and the Distance Sales Contract will be sent to the Buyer's e-mail address specified here.
The Buyer is responsible for the completeness and accuracy of the personal and payment information contained in this Preliminary Information Form and the Distance Sales Agreement. If this information is incomplete or inaccurate, the Buyer is obliged to update this information from his account on the www.harmonious.com.tr website.
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